TERMS & CONDITIONS
Evolution Ski School GmbH Terms and Conditions
Evolution Ski School GmbH is not responsible for client insurance. Lessons do not include insurance.
Evolution Ski School GmbH rejects any liability for accidents, injury and losses during lessons or their consequences. We recommend highly that our clients purchase accident, medical, rescue and holiday insurance. Zermatt Bergbahn offers additionally to the ski pass the insurance for CHF 3.- per ski day&person. More info www.skicare.ch.
The lift pass is required, and it is not included in the lessons fee.
All lessons have to be paid in full at the time of booking. Exceptions can only be made by Evolution Ski School GmbH in writing.
We accept Revolut transfer, Visa, Mastercard, Amex, Maestro, bank transfer in Swiss francs and Euro. The booking will not be confirmed until full payment will be received. When booking through a travel agent, chalet company or hotels, extra cost may be charged.
3- Covid 19 - 100% financial guarantee
We are offering a 100% refund guarantee for all booking up to 48 hours before the start time of the first lessons.
This will be applicable for all bookings cancellation due to Covid 19 issues:
Government-imposed travel restrictions in your Country or in Switzerland
You are sick with COVID-19 (you must provide a medical certificate/positive COVID-19 test as evidence)
The Zermatt ski area has been closed due to COVID-19
We are also offering the flexibility to defer all booking for 24 months at no extra cost.
The necessary measures are in place for your safety:
Wearing a mask will be compulsory to use the ski lift, like all the other means of transport.
Limitation of number of participant per course.
Hydro-alcoholic gel available.
Booking lessons online, by phone and email.
Cancellations of bookings will be charged as follows:
less than 48 hours 100% of the total fee
within 7 days 50% of the total fee
within 15 days 20% of the total fee
over 15 days, full refund
The total fee will be refunded minus the credit card charges.
Our instructors work in any weather conditions that they consider acceptable for lessons. Should no lift and cables facilities be available due to bad weather, mechanical breakdown or any other reason outside of our control, Evolution Ski School GmbH will refund 80% of the lessons fee. Evolution Ski School GmbH will not refund in case of illness (except with medical certificate) or bad weather conditions or partial closure of the skiing area.
Punctuality is at your own responsibility, in case of a client’s late arrival, the lessons fee will not be refunded.
Private lessons: the instructors will wait 40 minutes at the meeting point after the meeting time.
Kids group lessons: the instructor will wait no later then 5 minutes at the meeting point after the start of the lessons.
6- Kids Group lessons
Kids Group lessons start on Monday and finished on Friday. Group lessons can only be booked for half day or full day duration.
At the start of Kids group lessons, we will check the children level. If necessary, we may move children between groups to ensure smooth running of the lessons. Accordingly, we may have to alter group sizes; this may mean that groups increase to one above the advertised maximum.
All our group lessons need a minimum of 2 children to run. We reserve the right to cancel or adapt the group lessons if the minimum number required is not met. If you are the only person booked into a group, we will contact you no later than Friday of the preceding week to discuss your options: 1-You can cancel the lessons for a full refund. 2-You can convert your group lessons to private lessons.
In order to deliver a high quality lessons in a safe environment, we will collect information such as: children's ages, children's ability level, medical conditions, learning difficulties or special requirements.
Children must wear appropriate ski clothing, sun glasses or googles during our lessons.
Children must be able to use the toilet unassisted.
Children aged 14 or under must wear a helmet at all times whilst skiing in one of our group lessons.
30,-CHF will be charged in the case of children's late pick up, the charges will be applicable from 15 minute on the termination of the group lessons time.
During your lessons we may take photos and video of clients including children under the age of 18, for coaching and marketing purposes.
if you do not wish us to use imagery or footage of you or your children please inform us at the time of booking.
Evolution Ski School GmbH is a Swiss company, the Swiss law is applicable in all circumstances. Place of jurisdiction is Visp/Canton Wallis.